Discover the latest trends, strategies, and insights in operations management and business optimization
You Hired the Ops Person. Now Don’t Ruin It: The First 90 Days That Actually Matter
TL;DR This is for owners who finally made the hire and are now one bad onboarding plan away from wasting…
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The Skill Sets to Look For in Your First Ops / Systems Hire (and How to Spot the Real Ones)Operations
The Skill Sets to Look For in Your First Ops / Systems Hire (and How to Spot the Real Ones)
TL;DR This is for owners who are growing and tired of being the bottleneck.If you’re drowning in follow-ups, messy handoffs,…
January 20, 2026Hiring Your First Ops / Systems RoleOperations
Hiring Your First Ops / Systems Role
TL;DR Your first ops or systems hire should remove you as the bottleneck, clean up recurring chaos, and build repeatable…
December 12, 2025Scaling Systems: From Scrappy to Strategic (Without Drowning)Operations
Scaling Systems: From Scrappy to Strategic (Without Drowning)
TL;DR Start scrappy, chase the free/discounted tool deals, and expect to swap tools as you scale. Audit your stack every…
October 30, 2025Audit Your Tech Stack Like an Operator (Not a Shopper)Operations
Audit Your Tech Stack Like an Operator (Not a Shopper)
TL;DR Most SMBs are paying for overlapping tools, old plans, and seats no one uses. My audit flow: Talk to…
October 6, 2025SMB Hiring Process: Source, Screen, Decide FastOperations
SMB Hiring Process: Source, Screen, Decide Fast
TL;DR Clear role → useful job post → skills-first screening → structured interviews → fast decisions with written KPIs. Start…
September 23, 2025




